Support
We are glad you reached out. Email is the fastest way to get a thoughtful reply from our small team.
Get in touch
Email us at support@aurabionics.com
We aim to reply within two business days.
Common questions
Looking for the full list? Visit the FAQ on the MealPace home page.
Is MealPace a calorie tracker?
No. MealPace focuses on per-meal protein to support strength and independence.
How do subscriptions work?
Pro plans are Weekly Pro ($6.99/week) or Yearly Pro ($59.99/year), billed through Apple. There is no free trial; the Free tier includes 5 lifetime AI scans. Manage or cancel anytime under iOS Settings → Apple ID → Subscriptions.
What if someone needs kidney-specific guidance?
MealPace may not be the right fit when protein must be limited for kidney care. Learn about KidneyBite for kidney-aware tracking.
Where is my data stored?
Meal logs and totals stay on your device. Meal photos are processed for estimates, not archived on Aura servers. Details live in our Privacy Policy.
Medical question? Please contact your clinician. MealPace cannot interpret symptoms or adjust prescriptions.